While the concept of information governance (IG) is not new, as a program it is immerging in importance as organizations move from paper-based to electronic-based information systems and struggle to manage, secure, and store massive amounts of structured and unstructured information, comply with directives, laws, regulations and policies, mitigate risks, and ensure the availability of their information when and where they need it.
IG incorporates the policies, procedures and processes organizations use to control and manage the creation, use, sharing, storage, protection and disposal of electronic information assets, so as to increase their value, manage risks, and ensure compliance.
But IG has expanded the realm of records and information management from programs and departments to the enterprise level and requires C-suite support and multi-disciplinary buy-in. So, where to start, and when?
Start with small steps and start now.
Begin to gain control over your information assets by determining what challenges you have, which issues are critical and need to be addressed first. Then start with those; the important thing is to start.
Are you at risk of losing valuable information and vital organization records? Are you incurring costs and risks by maintaining a backlog of records in paper? How much of your information is unmanaged and unprotected on shared drives or inaccessible on personal devices and laptops? Do you have version controls and access controls in place that protect the validity and integrity of your information and safeguard sensitive and personally identifiable information? Do your policies and procedures reflect current organizational practices?
NetSmith Consultants have experience with solving all of these problems. If you’re not sure where or how to begin, we can help you conduct a needs assessment and gap analysis, prioritize your risks, identify solutions and develop plans to correct the problems and move you closer to full information governance.