One of NetSmith’s most popular support offerings to our small business clients for computer and network support services is our support on retainer. We have found this offering provides smaller organizations a true turnkey solution for their information systems, allowing their employees and associates the ability to concentrate on their core business activities. With the scope of services addressed in these retainer agreements and the expertise that NetSmith brings to each relationship, organizations can enjoy a high level of confidence in utilizing the tools made available through their information systems and the management of those systems. This retainer arrangement serves two important purposes for our customers. It ensures access to a NetSmith consultant and services on a timely, and service level, basis. This arrangement also allows NetSmith to budget the consultant's time, to provide a higher level of service and better pricing model to the customer.
NetSmith services can be used for Hardware and Software Installation, Network and Cloud Services Support, Development and Implementation of Disaster Recovery Plan, System Troubleshooting, Problem Determination and Resolution, System Planning and Implementation.
Our Standard Retainer Agreements include options from 20 to 80 hours per month at significant savings over our standard System Engineering hourly rates
NetSmith, Inc. provides a high level of support, with high quality resources and solutions. We offer very flexible solutions from staff augmentation, to project support, to complete turnkey solution for our customers. Our goal is to provide the resources and services that allow you and your organization to concentrate on your core business. As a member of your organization's management of information technology team NetSmith will help you provide the best support possible to your users. Information and information systems are the keys to competing in today's business world. NetSmith, Inc. is dedicated to providing full service, support, and innovative solutions that will give you the information tools you need.
Contact us today to schedule a free consultation and to discuss the best options for ongoing support of your Information Systems.